Frequently Asked Questions
Everything you need to know about shopping with us.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package in real-time?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
Do you ship internationally?
Absolutely. We ship to over 50 countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes.
How can I change or cancel my order?
Orders are processed quickly, but we will do our best to accommodate changes. Please contact us within 2 hours of placing your order if you need to modify or cancel it.